Store Leader: Customer Experience & Team Builder

Royal Farms

Parkville (MD)

On-site

USD 65,000 - 80,000

Full time

6 days ago

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Job summary

Royal Farms is seeking a Store Manager to oversee daily store operations, lead a team of Associates, and deliver an exceptional customer experience in Maryland. You will drive staffing, training, and performance management while maintaining high standards of cleanliness, safety, and product quality.

The role demands strong leadership, strategic thinking, and the ability to analyse store performance and customer needs.

Qualifications

Must be at least 18 years old.
Must have earned a high school diploma or GED.
Must have at least 2 years of experience in fast food or retail management with full operational accountability, including responsibility for staffing, financial performance, and overall store results.
Must consistently demonstrate strong leadership skills.
Must possess strong written, verbal, and interpersonal communication skills.
Must possess strong supervisory and organizational skills.
Must be able to utilize basic business math, accounting, computer skills, and demonstrate strong analytical and decision-making abilities.

Responsibilities

Oversee daily store operations and staff performance.
Hire, train, and schedule associates.
Drive customer satisfaction and brand standards through leadership and accountability.
Engage with the community to foster loyalty and participation in promotions.