Store Leader: Customer Experience & Operations

Royal Farms; Cockeysville (MD); Ibrido; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Royal Farms in Maryland seeks a Store Manager to oversee daily operations, lead a team of associates, and deliver an exceptional customer experience.

You will manage staffing, training, scheduling, and performance, drive sales, maintain food safety and quality, and ensure compliance with wage and hour laws. This role requires strong leadership, communication, and analytical skills with a focus on profitability and community engagement.

Competenze

• Must be at least 18 years old.
• High school diploma or GED required.
• At least 2 years of fast food or retail management with full operational accountability.
• Strong leadership and communication skills.
• Ability to use basic business math, accounting, and store technology.
• Willing to obtain ANSI Food Safety Manager Certification.
• Must be able to travel locally for business needs.

Mansioni

• Set and maintain high service standards.
• Lead a high-performing retail team.
• Recruit, onboard, and develop staff.
• Evaluate operations and implement improvements.
• Ensure wage, hour, and safety compliance.
• Oversee store policies and loss prevention.
• Analyze store performance and drive sales.
• Communicate with district leadership.
• Lead team meetings and accountability.
• Support vendor check-in processes.

Conoscenze

Leadership

Communication

Supervisory

Organizational skills

Analytical thinking

Business math

Formazione

High school diploma or GED

Strumenti

POS systems

Back-office software

Store technology

Descrizione del lavoro

Royal Farms in Maryland seeks a Store Manager to oversee daily operations, lead a team of associates, and deliver an exceptional customer experience.

You will manage staffing, training, scheduling, and performance, drive sales, maintain food safety and quality, and ensure compliance with wage and hour laws. This role requires strong leadership, communication, and analytical skills with a focus on profitability and community engagement.