Store Leader: Customer Experience & Operations

Crosby’s Stores; New York, Northern (NY, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

401K & PTO

Leadership Training

Career Growth

Company Discounts

Fuel Discounts

Scholarship & Tuition Reimbursement

Employee Assistance Program

Job summary

Crosby’s Stores is looking for a motivated Assistant Store Manager to help lead daily store operations in New York. You’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You’ll supervise team members, maintain high operational standards, and ensure every customer has a great experience—every day, every time.

Qualifications

• Customer-focused service delivery required.
• Experience supervising teams preferred.
• Ability to handle cash and shift reports.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Help oversee daily operations to ensure efficiency and profitability.
• Train, coach, and support store associates; assist with scheduling.
• Assist with inventory control, audits, and reporting; payroll review.

Skills

Customer service

Team leadership

Coaching

Scheduling

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Inventory management

Job description

Crosby’s Stores is looking for a motivated Assistant Store Manager to help lead daily store operations in New York. You’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You’ll supervise team members, maintain high operational standards, and ensure every customer has a great experience—every day, every time.