Store Operations & Team Leader

Crosby’s Stores; City of Dunkirk (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance with Employer Cont

Voluntary Dental Insurance

Life Insurance - Company Paid

401K & Paid Time Off

Leadership Paid Training Program

Career growth opportunities

Company Discounts

Significant Fuel Discounts

Scholarship Opportunity and Tuition Re

Employee Assistance Program - Company

Job summary

Crosby’s Stores in New York seeks a motivated Assistant Store Manager to help lead daily operations and support the Team Leader. You will ensure a clean, welcoming environment while delivering exceptional customer service and driving store success.

You’ll supervise team members, maintain high standards, and help achieve profitability. This role offers growth opportunities, training, and strong benefits; weekend shifts may be required.

Qualifications

• 21 years of age
• High School Diploma or equivalent
• Able to work at least 40 hours/week, including weekends
• Valid Driver’s license that meets company policy
• Serve Safe certified (preferred)
• Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins

Responsibilities

• Deliver prompt, friendly, and professional service to every customer
• Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards
• Promote and assist customers with enrolling in My Crosby’s Rewards
• Drive sales through suggestive selling and add-on recommendations
• Oversee daily operations to ensure efficiency and profitability
• Maintain store cleanliness, organization, and brand standards
• Support merchandising, promotions, and inventory management
• Ensure compliance with food safety, tobacco, alcohol, and company regulations
• Train, coach, and support store associates
• Assist with scheduling and maintaining proper staffing levels
• Provide feedback on employee performance and development
• Foster a positive, team-oriented work environment
• Assist with inventory control, audits, and reporting
• Support accurate cash handling and daily bank deposits
• Report discrepancies and maintain accurate records
• Help maintain a safe and secure store environment
• Follow opening/closing procedures and cash security policies
• Monitor equipment, cleanliness, and overall store conditions
• Report maintenance or safety concerns promptly

Skills

Customer service

Team leadership

Cash handling

POS systems

Scheduling

Serve Safe

Education

High School Diploma or equivalent

Tools

POS system

Job description

Crosby’s Stores in New York seeks a motivated Assistant Store Manager to help lead daily operations and support the Team Leader. You will ensure a clean, welcoming environment while delivering exceptional customer service and driving store success.

You’ll supervise team members, maintain high standards, and help achieve profitability. This role offers growth opportunities, training, and strong benefits; weekend shifts may be required.