Store Operations & Team Leader

Crosby’s Stores; New York, Northern (NY, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance with Employer Contri

Dental Insurance

Life Insurance- Company Paid

401K & Paid Time Off

Leadership Paid Training Program

Career growth opportunities

Company Discounts

Significant Fuel Discounts

Scholarship Opportunity and Tuition Re

Employee Assistance Program- Company

Job summary

Crosby’s Stores in New York is seeking an Assistant Store Manager to help lead daily store operations, support the Team Leader, and ensure a clean, welcoming environment while delivering outstanding customer service.

You will supervise team members, maintain high standards, assist with scheduling, cash handling, payroll tasks, and drive store profitability while upholding safety and brand standards.

Qualifications

• 21 years of age.
• High School Diploma or equivalent.
• Able to work at least 40 hours/week, including weekends.
• Experience Preferred.
• Valid Driver’s license that meets company policy.
• Reliable transportation for position requirements.
• Serve Safe certified, preferred.
• Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
• Ability to clearly assess and validate customer identification.
• Ability to understand operating instructions for lottery, POS systems.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards.
• Promote and assist customers with enrolling in My Crosby’s Rewards.
• Drive sales through suggestive selling and add-on recommendations.
• Handle customer concerns and resolve issues when the Team Leader is not present.
• Help oversee daily operations to ensure efficiency and profitability.
• Maintain store cleanliness, organization, and brand standards.
• Support merchandising, promotions, and inventory management.
• Ensure compliance with all food safety, tobacco, alcohol, and company regulations.
• Communicate effectively with team members and leadership.
• Train, coach, and support store associates.
• Assist with scheduling and maintaining proper staffing levels.
• Provide feedback on employee performance and development.
• Foster a positive, respectful, and team-oriented work environment.
• Assist with inventory control, audits, and reporting.
• Support accurate cash handling and daily bank deposits.
• Review timekeeping and assist with payroll processing.
• Report discrepancies and maintain accurate records.
• Help maintain a safe and secure store environment.
• Follow proper opening/closing procedures and cash security policies.
• Monitor equipment, cleanliness, and overall store conditions.
• Report maintenance or safety concerns promptly.

Skills

Customer service

Leadership

Cash handling

Team supervision

Education

High School Diploma or equivalent

Tools

POS systems

Cash register

Job description

Crosby’s Stores in New York is seeking an Assistant Store Manager to help lead daily store operations, support the Team Leader, and ensure a clean, welcoming environment while delivering outstanding customer service.

You will supervise team members, maintain high standards, assist with scheduling, cash handling, payroll tasks, and drive store profitability while upholding safety and brand standards.