Store Leader: Customer Experience & Operations

Lids; Gloucester Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Team-oriented environment

Early Wage Access

Job summary

Lids Sports Group is hiring an Assistant Store Manager in United States (NJ). You will lead daily store operations, coach a team, drive sales, ensure customer satisfaction, and manage schedules when the Store Manager is away.

This role emphasizes training, discipline, and compliance, with opportunities for growth and employee discounts. Responsibilities include staff development, inventory control, merchandising, and maintaining store standards.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints when the Store Manager is not present.
• Manage store associates through LIDS Training Programs and regular follow-up.
• Administer the progressive steps of discipline, including verbal and written warnings when needed.
• Engage team members by creating a fun and productive environment and aligning their work with company objectives.
• Recruiting and training store personnel on proper operations and procedures.
• Encourage compliance with policies and safeguard company inventory, funds, and property.
• Schedule and staff the store; open/close as required; support inventory audits and daily operations.
• Support merchandising, pricing signage, and promotional presentation adjustments during hours of operation.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids Sports Group is hiring an Assistant Store Manager in United States (NJ). You will lead daily store operations, coach a team, drive sales, ensure customer satisfaction, and manage schedules when the Store Manager is away.

This role emphasizes training, discipline, and compliance, with opportunities for growth and employee discounts. Responsibilities include staff development, inventory control, merchandising, and maintaining store standards.