Store Leader - Sports Retail & Customer Experience

Lids; Monroeville (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Employer-paid benefits incl. short/lt\

Paid Time Off

Employee discounts

Career development

Early Wage Access

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager in the United States. You will lead daily store operations, supervise team members, drive sales, and ensure outstanding customer service.

The role emphasizes training, scheduling, and maintaining store standards to deliver exceptional experiences for fans and shoppers. As the heart of our store, you will collaborate with leadership to meet goals, manage inventory, and uphold Lids’ brand standards.

Qualifications

• Experience in retail management or supervisory role preferred.
• Strong customer service and leadership abilities.

Responsibilities

• Lead store team through training and scheduling.
• Deliver exceptional customer service and achieve KPIs.
• Oversee store operations, inventory, and merchandising.
• Support recruiting, onboarding, and coaching of staff.

Skills

Sales results

Loss prevention

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in the United States. You will lead daily store operations, supervise team members, drive sales, and ensure outstanding customer service.

The role emphasizes training, scheduling, and maintaining store standards to deliver exceptional experiences for fans and shoppers. As the heart of our store, you will collaborate with leadership to meet goals, manage inventory, and uphold Lids’ brand standards.