Store Leader: Customer Experience & Front-End Ops

Five Below; Roseville (MI); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health coverage

Employee discounts

Flexible schedule

Job summary

Five Below in Roseville, MI is seeking an experienced Store Manager to lead front-end operations and deliver WOW customer service. You will train crew, drive sales, and ensure brand standards across merchandising and safety.

Responsibilities include opening/closing duties, coaching staff, partnering with the store manager, and maintaining a positive, fast-paced environment. Flexible schedule and strong communication are essential. Prior management experience required.

Qualifications

• High School Graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and remain composed under pressure.
• Flexibility to work day/evening/weekends.

Responsibilities

• Wow the customer through personal contact with customers.
• Lead store to achieve and maintain customer service score goals provided by the District Manager.
• Lead front end operations, ensuring front end merchandising is set and meets brand standards.
• Open and close procedures, maintain store cleanliness and readiness for customers.
• Perform store manager duties in the manager's absence.
• Partner with the store manager to recruit, train, coach, develop and supervise all crew members.
• Review corporate communications and react accordingly.
• Partner with the store leadership team in merchandising and recovery.
• Maintain stock room and perform general store maintenance.

Skills

Customer service

Leadership

Communication

Multi-tasking

Education

High School Graduate or equivalent

Job description

Five Below in Roseville, MI is seeking an experienced Store Manager to lead front-end operations and deliver WOW customer service. You will train crew, drive sales, and ensure brand standards across merchandising and safety.

Responsibilities include opening/closing duties, coaching staff, partnering with the store manager, and maintaining a positive, fast-paced environment. Flexible schedule and strong communication are essential. Prior management experience required.