Store Leader & Customer Experience Champion

Torrid; South Gate, Northern (CA, KY); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Associate discount 50%

Monthly discount coupon

401K with company match

Job summary

Torrid is hiring a Keyholder to support store management with opening/closing duties while delivering an exceptional shopping experience. You will help drive KPI goals, mentor staff, and execute merchandise plans to keep the store inviting and organized.

The role requires strong sales leadership, flexibility for a retail schedule, and the ability to motivate a team to achieve results. Torrid offers associate benefits and discounts.

Qualifications

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while delivering an amazing customer experience.
• Retail and fashion trends knowledge; adapt to changing work schedules and environments.

Responsibilities

• In partnership with management, ensure store meets company objectives and KPI goals.
• Set the example for Torrid Connection through selling skills and customer service.
• Support merchandise strategies while maintaining a clean, inviting store environment.

Skills

Sales skills

Customer service

Team leadership

Flexibility

Tools

POS systems

Job description

Torrid is hiring a Keyholder to support store management with opening/closing duties while delivering an exceptional shopping experience. You will help drive KPI goals, mentor staff, and execute merchandise plans to keep the store inviting and organized.

The role requires strong sales leadership, flexibility for a retail schedule, and the ability to motivate a team to achieve results. Torrid offers associate benefits and discounts.