Keyholder & Store Leader – Drive Sales & Experience

Torrid; Albuquerque (NM); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Associate discount 50%

401K with company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Sick time benefit

Job summary

Torrid is seeking a Keyholder to support store management and deliver an exceptional shopping experience. You’ll assist opening/closing, supervise associates, and ensure KPI goals are met while maintaining a welcoming, fashion-forward environment.

Ideal candidates bring retail leadership, strong sales, and a passion for customer service. This full-time role requires flexibility including holidays, nights, and weekends, with benefits including 401K, ESPP, and discounts.

Qualifications

• Experience leading store teams and driving sales performance.
• Excellent customer service and communication skills.
• Ability to adapt to changing fashion trends.
• Strong multitasking and organizational abilities.

Responsibilities

• Assist store management with opening/closing procedures.
• Set the example for customer interactions and sales performance.
• Support merchandising and store presentation strategies.
• Perform register duties and drive add-on sales.
• Act as Manager on Duty in the absence ofStore Management.
• Maintain a flexible schedule including holidays, nights and weekends.

Skills

Store leadership

Customer service

Sales skills

Merchandise knowledge

Flexibility

Tools

POS systems

Job description

Torrid is seeking a Keyholder to support store management and deliver an exceptional shopping experience. You’ll assist opening/closing, supervise associates, and ensure KPI goals are met while maintaining a welcoming, fashion-forward environment.

Ideal candidates bring retail leadership, strong sales, and a passion for customer service. This full-time role requires flexibility including holidays, nights, and weekends, with benefits including 401K, ESPP, and discounts.