Store Leader & Culinary Experience Champion

Pilgrim

Encinitas (CA)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Monthly Bonus Potential
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Job summary

Wild Fork is seeking a Store Manager in California to lead a team of brand ambassadors, coach employees, and uphold core values while ensuring top-notch customer service and inventory control. The role emphasizes mentorship, training, and strategic planning to boost store performance and profitability.

You will guide daily operations, schedule effectively, manage costs, and drive growth by enhancing the in-store experience and product knowledge across the team.

Qualifications

  • Bachelor’s degree in Business Administration or related field preferred.
  • 5+ years of retail experience, with at least three years in a management capacity.
  • Proven success in coaching and training employees.
  • Strong understanding of sales drivers and customer service.
  • Experience with recruiting and performance evaluation processes.
  • Ability to delegate tasks to other team members.
  • Be determined and deliver superior results with a sense of urgency and prioritization.
  • Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office.

Responsibilities

  • Hire, retain, develop and mentor a high performing team of employees.
  • Create an inspiring team environment with open communication and respectful culture.
  • Lead by example and embody the company's core values.
  • Provide training to improve knowledge base and cross-train to maintain productivity.
  • Establish and achieve the highest standard of store execution.
  • Support resources and autonomy to build trust and ownership.
  • Deliver a top-tier customer experience by sharing passion for food and becoming a product expert.
  • Maintain and replenish inventory and coordinate with distribution center and commercial team.
  • Develop plans to attract more customers and increase basket size.
  • Conduct regular audits to ensure the store is presentable and functional.
  • Ensure employees adhere to policies and guidelines.
  • Provide leadership with HR functions and guidance.
  • Maximize productivity through effective scheduling.
  • Manage controllable costs to keep the store profitable.
  • Execute other related duties as assigned.

Skills

Retail experience
Management experience
Coaching and training
Customer service
Recruiting and evaluation
Delegation
Budget awareness
Urgency and time management

Education

Bachelor’s degree in Business Administration or related field

Tools

SAP
Order Management Systems
Microsoft Office

Job description

Wild Fork is seeking a Store Manager in California to lead a team of brand ambassadors, coach employees, and uphold core values while ensuring top-notch customer service and inventory control. The role emphasizes mentorship, training, and strategic planning to boost store performance and profitability.

You will guide daily operations, schedule effectively, manage costs, and drive growth by enhancing the in-store experience and product knowledge across the team.

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