Store Leader: Assistant Manager & Ops Coach

Rack Room Shoes; Dyersburg (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Rack Room Shoes in Tennessee seeks an Assistant Store Manager to support the Store Manager in day-to-day operations and staff leadership, ensuring policy compliance and sales objectives are met. This role requires guiding staff, training, and stepping in for the Store Manager when needed to maintain service levels.

The position emphasizes operational excellence, inventory control, merchandising standards andprotecting company assets, with a strong focus on customer experience and team

Qualifications

• Approved background check.
• Strong verbal and written communication skills.
• Managerial and organizational abilities.
• Excellent interpersonal and customer service skills.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Knowledge of store policies and procedures.
• Understanding of store presentation standards.

Responsibilities

• Safety and welfare of employees and customers.
• Lead and train staff to deliver excellent customer service.
• Manage POS transactions per policy and procedure.
• Oversee inventory control, shipping/receiving and pricing changes.
• Maintain merchandising, floor appearance and signage to brand standards.
• Handle payroll related activities: scheduling and attendance.
• Develop and train direct reports and reinforce operational standards.
• Support loss prevention and asset protection efforts.
• Gain a comprehensive understanding of day-to-day store operations.

Skills

Verbal & written communication

Managerial skills

Organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Math skills

Job description

Rack Room Shoes in Tennessee seeks an Assistant Store Manager to support the Store Manager in day-to-day operations and staff leadership, ensuring policy compliance and sales objectives are met. This role requires guiding staff, training, and stepping in for the Store Manager when needed to maintain service levels.

The position emphasizes operational excellence, inventory control, merchandising standards andprotecting company assets, with a strong focus on customer experience and team