Assistant Manager: Store Leader & Ops Expert

Rack Room Shoes; Easton (MD); On-site; USD 27,000 - 37,000; Full time

Job summary

Rack Room Shoes is seeking an Assistant Manager to aid the Store Manager in all day-to-day store operations, ensuring policy compliance, guiding and training staff, and stepping in when the Store Manager is absent to maintain sales, service and store performance.

Responsibilities include safeguarding team and customer safety, delivering an excellent shopping experience, managing POS transactions, inventory control, merchandising, payroll, training, and loss prevention, with a strong emphasis on

Qualifications

• Approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Strong interpersonal skills for customer and employee interactions.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Knowledge of Corporate and Store Operations policies and procedures.
• Understanding of Store Presentation standards and strong visual merchandising.

Responsibilities

• Safeguard safety of employees and customers.
• Create excellent customer shopping experience and train staff.
• Handle POS transactions per policy; manage sales, discounts and refunds.
• Inventory control: shipping/receiving, price changes, markdowns, damages, physical inventory.
• Merchandising and visual presentation to company standards.
• Payroll control: scheduling, payroll budget, time and attendance.
• Training and development of direct reports.
• Loss prevention: protection of company assets.
• Manage day-to-day operations in absence of Store Manager.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Interpersonal skills

Visual merchandising

Job description

Rack Room Shoes is seeking an Assistant Manager to aid the Store Manager in all day-to-day store operations, ensuring policy compliance, guiding and training staff, and stepping in when the Store Manager is absent to maintain sales, service and store performance.

Responsibilities include safeguarding team and customer safety, delivering an excellent shopping experience, managing POS transactions, inventory control, merchandising, payroll, training, and loss prevention, with a strong emphasis on