Store Lead — Opening, Ops & Customer Experience

Walgreens; Mount Horeb (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Mount Horeb, WI is seeking a team member to support store operations and guest experience. You will open and close the store in the absence of management, handle cash and pricing tasks, assist with vendor deliveries, and help ensure inventory accuracy and clean, welcoming conditions.

You will engage customers, resolve issues, coach teammates on service standards, and help manage merchandising, shelf compliance, and basic bookkeeping while adhering to policies and regulatory

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and answers questions to ensure a positive experience.
• Assists with merchandising, inventory accuracy, pricing, and store cleanliness.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Mount Horeb, WI is seeking a team member to support store operations and guest experience. You will open and close the store in the absence of management, handle cash and pricing tasks, assist with vendor deliveries, and help ensure inventory accuracy and clean, welcoming conditions.

You will engage customers, resolve issues, coach teammates on service standards, and help manage merchandising, shelf compliance, and basic bookkeeping while adhering to policies and regulatory