Shift Lead: Customer Experience & Store Ops

Walgreens; Merrill (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Merrill, Wisconsin seeks an energetic team member to help open or close the store when management is not present, perform required system start-ups, handle cash, and ensure floor and stock room readiness. You will open the back door for deliveries and maintain pricing and signage across departments.

Responsibilities include customer engagement, resolving issues, assisting with inventory, displays, and backroom processes, while upholding store policies and delivering a welcoming

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash handling; ensures pricing and signage accuracy.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and helps with questions to ensure a positive experience.
• Maintains inventory accuracy and assists with displays, pricing, and housekeeping.

Skills

Customer service

English fluency

Leadership experience

Education

PTCB certification or pharmacy license

Job description

Walgreens in Merrill, Wisconsin seeks an energetic team member to help open or close the store when management is not present, perform required system start-ups, handle cash, and ensure floor and stock room readiness. You will open the back door for deliveries and maintain pricing and signage across departments.

Responsibilities include customer engagement, resolving issues, assisting with inventory, displays, and backroom processes, while upholding store policies and delivering a welcoming