Shift Lead: Customer Experience & Store Ops

Walgreens; Town of Sun Prairie (WI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Town of Sun Prairie, Wisconsin, is seeking a dedicated team member to support store opening/closing, cash handling, and customer service. You will help manage daily operations, assist with inventory and back-office tasks, and ensure a consistent, helpful shopping experience for customers.

The role emphasizes strong English communication, reliability in coverage of shifts, and collaboration with store leadership to maintain store standards and safety.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes returns, order voids, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers by greeting and assisting with products and services; resolves issues for a positive experience.

Skills

Leadership

Retail key holder

Customer service

Store operations

English fluency

Job description

Walgreens in Town of Sun Prairie, Wisconsin, is seeking a dedicated team member to support store opening/closing, cash handling, and customer service. You will help manage daily operations, assist with inventory and back-office tasks, and ensure a consistent, helpful shopping experience for customers.

The role emphasizes strong English communication, reliability in coverage of shifts, and collaboration with store leadership to maintain store standards and safety.