Store Lead: Open/Close, Elevate Customer Experience

Walgreens Co.; New York (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking an associate to support store operations in New York. Responsibilities include opening/closing the store, handling cash, processing returns, and ensuring accurate pricing and inventory.

You will engage customers, assist with vendor deliveries, and uphold service excellence throughout shifts. The role requires one year of relevant experience, fluency in English, and adherence to policies.

Qualifications

• Demonstrated leadership or supervisory experience in retail or similar environment.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close store in absence of management and ensure all systems startup.
• Handle returns, refunds, cash drops, and provide change as requested.
• Deliver a distinctive customer experience and greet customers to assist with products and services.
• Engage customers and teammates with best practices for service and courtesy.
• Assist with vendor deliveries and backdoor openings as needed.
• Maintain accurate cash register records and price changes according to policy.
• Support with inventory accuracy, display/setup, and housekeeping across store areas.
• Ensure compliance with state/local regulations for regulated products and manage bag checks.
• Assist with bookkeeping activities, including cash reports and ledgers.
• Communicate tasks to team members when management is not present.

Skills

Customer service

Leadership

English proficiency

Cash handling

Education

PTCB certification or pharmacy license

Tools

POS system

Cash register

Job description

Walgreens Co. is seeking an associate to support store operations in New York. Responsibilities include opening/closing the store, handling cash, processing returns, and ensuring accurate pricing and inventory.

You will engage customers, assist with vendor deliveries, and uphold service excellence throughout shifts. The role requires one year of relevant experience, fluency in English, and adherence to policies.