Shift Leader: Elevate Customer Experience & Store Ops

Walgreens; City of Gloversville (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in New York is seeking a store operations associate to support opening/closing, cash handling, and delivering a high-quality customer experience. You will assist with vendor deliveries, pricing, inventory, and basic store housekeeping while maintaining compliant procedures.

The role emphasizes leadership capabilities, English fluency, and strong customer service. This position is onsite and involves collaborative work with store teams to ensure smooth daily operations.

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Experience handling cash and delivering customer service excellence.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change at registers.
• Engages customers and delivers a distinctive customer experience.
• Handles store keys, vendor deliveries, and stockroom operations.
• Maintains inventory accuracy and pricing signage per policy.
• Supports basic bookkeeping, including cash reports and ledgers.

Skills

Leadership experience

Customer service

Cash handling

Tools

POS system

Job description

Walgreens in New York is seeking a store operations associate to support opening/closing, cash handling, and delivering a high-quality customer experience. You will assist with vendor deliveries, pricing, inventory, and basic store housekeeping while maintaining compliant procedures.

The role emphasizes leadership capabilities, English fluency, and strong customer service. This position is onsite and involves collaborative work with store teams to ensure smooth daily operations.