Store Lead & Key Carrier | Manager on Duty

TJX; Bedford (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision benefits

Job summary

HomeGoods at TJX Companies is hiring a Key Carrier in Bedford, MA. The role alternates with Coordinator duties, emphasizing leadership, coaching, and strong customer service to maintain store operations and coverage.

The position requires open availability including nights and weekends; you’ll model integrity, train associates, and ensure adherence to procedures while delivering an excellent customer experience.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Ability to work nights and weekends.
• Strong coaching and communication skills.

Responsibilities

• Lead store operations as Manager on Duty per policy.
• Provide coaching to associates and maintain coverage.
• Ensure compliance with labor and store procedures.
• Maintain opening/closing procedures and safety standards.
• Deliver exceptional customer service and issue resolution.
• Promote store programs and drive sales.

Skills

Customer service

Leadership

Coaching

Problem solving

Communication

Multi-tasking

Flexibility

Team player

Job description

HomeGoods at TJX Companies is hiring a Key Carrier in Bedford, MA. The role alternates with Coordinator duties, emphasizing leadership, coaching, and strong customer service to maintain store operations and coverage.

The position requires open availability including nights and weekends; you’ll model integrity, train associates, and ensure adherence to procedures while delivering an excellent customer experience.