Store Lead: Elevate Sales & Brand Experience

URBN Urban Outfitters, Inc.; Boulder (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Employee discount

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Boulder is seeking a Key Holder to support store leadership in supervising daily operations and creating an engaging shopping environment for customers and team members.

You will drive sales, reinforce brand standards, and lead by example in delivering personalized service, strong visuals, and an omni-channel shopping experience. This role requires flexible hours and a commitment to growth within the organization.

Qualifications

• Love for the FP brand.
• Stands out as a leader.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to FP customers.
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations.
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications.
• Acts as an elevated team member, exercising decision‑making and multitasking capabilities while always prioritizing service over tasks.
• Facilitates an energized pace, positivity of the team, management of the daily zone, and driving sales.
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources.

Skills

Love for FP brand

Leadership

Team player

Flexible hours

Willingness to learn

Job description

URBN Urban Outfitters, Inc. in Boulder is seeking a Key Holder to support store leadership in supervising daily operations and creating an engaging shopping environment for customers and team members.

You will drive sales, reinforce brand standards, and lead by example in delivering personalized service, strong visuals, and an omni-channel shopping experience. This role requires flexible hours and a commitment to growth within the organization.