Store Lead & Customer Service Supervisor

Albertsons Companies; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

Safeway, Inc. in United States is seeking a Person In Charge (PIC) who acts as primary contact for customers and, in the absence of Store Manager and assistants, leads store operations with major authority to maximize profit and service.

As part of the role, the PIC supervises store staff, serves as Cashier-Checker, maintains policy familiarity, handles emergencies, oversees the sales floor, replenishes stock, and performs occasional office tasks to support customers and personnel.

Qualifications

• Ability to follow company customer service procedures.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired: Prior experience as a clerk or manager.

Responsibilities

• Provide customer service as defined by the employer.
• Handle emergencies, complaints, and supervise store personnel.
• Maintain familiarity with company policies and procedures.
• Supervise the sales floor and replenish products.
• Replace stock in displays near checkout.
• Assist in keeping a clean and safe work environment.
• Assist other cashiers with computer, register, and scanner problems.
• Perform basic office functions to assist customers and personnel.
• Operate cash register to total customers’ final bill and process payments.
• Bag groceries and assist customers with carry out.

Skills

Customer service

Interpersonal skills

Follow instructions

Independent work

Experience as clerk/manager

Tools

Cash register

Credit card scanner

Computer

Job description

Safeway, Inc. in United States is seeking a Person In Charge (PIC) who acts as primary contact for customers and, in the absence of Store Manager and assistants, leads store operations with major authority to maximize profit and service.

As part of the role, the PIC supervises store staff, serves as Cashier-Checker, maintains policy familiarity, handles emergencies, oversees the sales floor, replenishes stock, and performs occasional office tasks to support customers and personnel.