Store PIC — Lead Customer Service & Night Operations

Safeway; Silverdale (WA); On-site; USD 23,000 - 37,000; Full time

Job summary

Safeway in United States is seeking a Person In Charge to lead the front end and ensure superior customer service during shifts when store leadership is absent. You will supervise front-end staff, assist customers, handle cashier duties, and help operate the store to maximize sales and efficiency.

Responsibilities include managing emergencies, supervising personnel, maintaining policies, stocking displays, and keeping the checkout area efficient while delivering friendly, high-quality service to

Qualifications

• Follow company customer service procedures.
• Interact with customers and co-workers.
• Understand and follow store instructions.
• Knowledge of all positions within the store.
• Able to work independently.
• Prior clerk or manager experience preferred.

Responsibilities

• Provide customer service as defined by employer within policy.
• Handle emergencies, complaints, and supervise store personnel.
• Supervise sales floor and monitor service and replenishment of products.
• Replace stock in displays surrounding the checkout area.
• Maintain a clean and safe work environment in the store.
• Assist cashiers with register problems and basic office tasks.
• Operate the cash register to total customers’ final bill and process payments.

Skills

Customer service

Communication

Independence

Tools

Cash register

Scanner

Computer

Pallet jack

Job description

Safeway in United States is seeking a Person In Charge to lead the front end and ensure superior customer service during shifts when store leadership is absent. You will supervise front-end staff, assist customers, handle cashier duties, and help operate the store to maximize sales and efficiency.

Responsibilities include managing emergencies, supervising personnel, maintaining policies, stocking displays, and keeping the checkout area efficient while delivering friendly, high-quality service to