Night Store Lead - Customer Service & Operations

Albertsons Companies; Bend (OR); On-site; USD 43,000 - 54,000; Full time

Job summary

Safeway, Inc. in Bend, Oregon is seeking a Person In Charge (PIC) to serve as the primary store leader when the Store Manager and assistants are away.

You will oversee daily operations, ensure top-notch customer service, supervise staff, and act in the store's best interests after hours. This role involves cashier responsibilities, stock replenishment, safety and policy compliance, and coordinating with departments.

Qualifications

• Ability to follow company customer service procedures.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired: Prior experience as a clerk or manager.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

Skills

Customer service

Store operations

Team supervision

Independent work

Clerk/Manager exp

Follow instructions

Job description

Safeway, Inc. in Bend, Oregon is seeking a Person In Charge (PIC) to serve as the primary store leader when the Store Manager and assistants are away.

You will oversee daily operations, ensure top-notch customer service, supervise staff, and act in the store's best interests after hours. This role involves cashier responsibilities, stock replenishment, safety and policy compliance, and coordinating with departments.