Store Lead: Customer Experience & Sales

H&M; Washington (Washington County); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Retirement plan

Paid time off

Job summary

H&M is seeking a Department Supervisor to support sales and profit goals by delivering an outstanding customer experience across the department and store. You will ensure store routines, service quality, and team collaboration align with global guidelines and local standards.

Ideal candidates are ambitious, communicative, and data-driven, ready to lead by example and inspire the team to achieve targets while upholding H&M values and policies.

Qualifications

• Emerging leader who enjoys taking responsibility.
• Ambitious, effective communicator with numerical mindset.
• Achievement-oriented and customer-centric.

Responsibilities

• Support sales and profit goals through best customer experience.
• Maintain store operations, fitting room and checkout routines.
• Collaborate with Visual Merchandiser team and store colleagues.

Skills

Customer service

Visual merchandising

Leadership

Job description

H&M is seeking a Department Supervisor to support sales and profit goals by delivering an outstanding customer experience across the department and store. You will ensure store routines, service quality, and team collaboration align with global guidelines and local standards.

Ideal candidates are ambitious, communicative, and data-driven, ready to lead by example and inspire the team to achieve targets while upholding H&M values and policies.