Department Lead - Retail & Customer Experience

H&M; Olathe (KS); Sur place; USD 26 000 - 31 000; Plein temps

Avantages offerts par ce poste

Staff discount 25%

Health insurance

401K

Commuter benefits

Résumé du poste

H&M in the United States seeks a Department Supervisor to lead a team, deliver exceptional customer experiences, and ensure sales and profit goals are met in-store. You will execute visual, commercial, and operational standards while promoting loyalty initiatives and sustainability.

Ideal candidates are emerging leaders with strong communication and analytical skills, able to collaborate across departments and drive performance in a fast-paced retail environment.

Qualifications

• Emerging leader with responsibility and team motivation.
• Effective communicator with strong interpersonal skills.
• Analytical problem-solver capable with numbers and statistics.

Responsabilités

• Support omni customer experience and visual presentation per guidelines.
• Promote customer loyalty app and in-store sustainability initiatives.
• Ensure fitting room and checkout routines are correct.
• Maintain admin routines for people and operations.
• Collaborate with Store team and Visual Merchandiser on plans.
• Open and close store daily.

Connaissances

Leadership

Communication

Analytical

Numbers

Description du poste

H&M in the United States seeks a Department Supervisor to lead a team, deliver exceptional customer experiences, and ensure sales and profit goals are met in-store. You will execute visual, commercial, and operational standards while promoting loyalty initiatives and sustainability.

Ideal candidates are emerging leaders with strong communication and analytical skills, able to collaborate across departments and drive performance in a fast-paced retail environment.