Store Department Lead: Customer Experience & Growth

H&M; Roseville (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

25% Staff Discount

Medical, Vision & Dental Coverage

401K

Job summary

H&M is seeking a Department Supervisor to drive Sales and Profit by delivering the Best Customer Experience in the department and store. You will lead a team, ensure quality service, and uphold brand standards across operations, merchandising, and customer loyalty initiatives.

You will stay fashion-focused, develop your team, and collaborate with Visual Merchandisers to maintain high presentation and stock levels while following store procedures and legal requirements.

Qualifications

• Emerging leader with ability to take responsibility.
• Ambitious, effective communicator with analytical problem-solving skills.
• Motivated by performance and customer-centric results.

Responsibilities

• Support omni customer experience and store profitability through visual and commercial execution.
• Promote and sell products; actively develop opportunities with the Department Manager.
• Lead team in fitting room, checkout, and admin routines; ensure compliance with policies.

Skills

Emerging leader

Communication

Analytical thinking

Numbers handling

Job description

H&M is seeking a Department Supervisor to drive Sales and Profit by delivering the Best Customer Experience in the department and store. You will lead a team, ensure quality service, and uphold brand standards across operations, merchandising, and customer loyalty initiatives.

You will stay fashion-focused, develop your team, and collaborate with Visual Merchandisers to maintain high presentation and stock levels while following store procedures and legal requirements.