Store Lead: Customer Experience & Ops Champion

Walgreens; North Aurora (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in North Aurora, Illinois is seeking a store operations associate to open and close the store, manage cash, and ensure the floor and stock room are prepared for the business day. You will also assist with back door access for deliveries and maintain compliance with pricing and signage.

The role emphasizes delivering a distinctive customer experience, engaging with customers, resolving issues, and supporting inventory accuracy and store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash and ensures readiness for the business day.
• Completes product returns, refunds, cash drops, and provides change.
• Models and delivers a distinctive customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Maintains accurate inventory and supports pricing, signage, and regulatory compliance.
• Supports backroom operations, including vendor deliveries and stock management.

Skills

Leadership experience

Retail experience

Fluent English

Job description

Walgreens in North Aurora, Illinois is seeking a store operations associate to open and close the store, manage cash, and ensure the floor and stock room are prepared for the business day. You will also assist with back door access for deliveries and maintain compliance with pricing and signage.

The role emphasizes delivering a distinctive customer experience, engaging with customers, resolving issues, and supporting inventory accuracy and store operations.