Store Lead: Customer Experience & Ops

Torrid; Foley (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

50% associate discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

Torrid is seeking a Keyholder in Foley, Alabama, responsible for supporting store management and providing a great shopping experience. Key duties include leading team performance, ensuring KPI goals, and managing store operations when the Store Management is absent.

The ideal candidate should have previous retail management experience, the ability to multitask in a dynamic environment, and a passion for fashion trends. Benefits include a 50% associate discount and a 401K with company match.

Qualifications

• Previous specialty/apparel retail management experience preferably in a similar role.
• Proven ability to lead teams to success.
• Commitment to creating an amazing customer experience.

Responsibilities

• Ensure store is achieving company objectives and KPI goals.
• Set the example for customer service and selling skills.
• Support management with merchandise strategies.

Skills

Retail management experience

Customer service excellence

Multitasking in fast-paced environments

Adaptability

Fashion knowledge

Job description

Torrid is seeking a Keyholder in Foley, Alabama, responsible for supporting store management and providing a great shopping experience. Key duties include leading team performance, ensuring KPI goals, and managing store operations when the Store Management is absent.

The ideal candidate should have previous retail management experience, the ability to multitask in a dynamic environment, and a passion for fashion trends. Benefits include a 50% associate discount and a 401K with company match.