Store Lead: Customer Experience & Operations

Walgreens; Marshfield (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Marshfield, WI is seeking a Retail Key Holder to step in when store management is absent. You will open and close the store, handle cash, process returns, and ensure the floor and stockroom are ready for the business day.

You will engage customers, resolve questions, and model service best practices for the team, including greeting customers, offering help, and maintaining accurate pricing and shelving.

Qualifications

• Must have leadership or supervisory experience in retail.
• Fluent English reading/writing/speaking.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Greets customers and assists with products and services, resolving issues to ensure a positive experience.
• Supports inventory, pricing, and back-room operations; coaches team members on service best practices.

Job description

Walgreens in Marshfield, WI is seeking a Retail Key Holder to step in when store management is absent. You will open and close the store, handle cash, process returns, and ensure the floor and stockroom are ready for the business day.

You will engage customers, resolve questions, and model service best practices for the team, including greeting customers, offering help, and maintaining accurate pricing and shelving.