Store Lead: Customer Experience & Operations

Walgreens Co.; Florida; Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. is seeking a store associate to open/close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for the business day. You will model a distinctive customer experience and assist customers with products and services.

Responsibilities include engaging customers, resolving issues, coaching team members on service best practices, and supporting merchandising, pricing, and storefront upkeep to meet company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Maintains store condition and supports inventory and pricing activities.

Connaissances

Leadership

Customer service

English proficiency

Description du poste

Walgreens Co. is seeking a store associate to open/close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for the business day. You will model a distinctive customer experience and assist customers with products and services.

Responsibilities include engaging customers, resolving issues, coaching team members on service best practices, and supporting merchandising, pricing, and storefront upkeep to meet company standards.