Store Lead: Customer Experience & Operations

Walgreens Co.; Bradenton (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking team members to support store operations and customer service in a fast-paced retail environment. Responsibilities include opening/closing in the absence of management, cash handling, product returns, and ensuring the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, greeting customers, helping with products and services, and maintaining inventory accuracy while supporting pricing and display updates.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash and stock room readiness.
• Completes product returns, refunds, and cash handling as required.
• Models and delivers a distinctive and delightful customer experience.
• Greet customers and assist with products and services to ensure a positive experience.
• Supports store operations, pricing, signage, and basic bookkeeping tasks.
• Maintains accurate inventory counts and assists with vendor deliveries.

Skills

Leadership

Customer service

Job description

Walgreens Co. is seeking team members to support store operations and customer service in a fast-paced retail environment. Responsibilities include opening/closing in the absence of management, cash handling, product returns, and ensuring the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, greeting customers, helping with products and services, and maintaining inventory accuracy while supporting pricing and display updates.