Shift Lead: Customer Experience & Store Operations

Walgreens; Angola (IN); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking a capable store associate to open and close the store in the absence of management, handle cash, and ensure floor readiness for business hours.

You will deliver a distinctive customer experience and model service excellence across the team. This role requires welcoming customers, resolving issues, assisting with vendor deliveries, maintaining inventory accuracy, and supporting pricing and merchandising tasks.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilidades

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and stockroom organization; oversees pricing tasks and signage according to local regulations.
• Assists with vendor deliveries and backdoor access for deliveries; coordinates with management on order exceptions and reverse logistics.
• Assists with displays, resets, and promotional merchandising; supports basic bookkeeping activities and store maintenance.

Conocimientos

Leadership experience

Educación

PTCB certification or pharmacy license

Descripción del empleo

Walgreens Co. is seeking a capable store associate to open and close the store in the absence of management, handle cash, and ensure floor readiness for business hours.

You will deliver a distinctive customer experience and model service excellence across the team. This role requires welcoming customers, resolving issues, assisting with vendor deliveries, maintaining inventory accuracy, and supporting pricing and merchandising tasks.