Store Lead: Customer Experience & Operations

FedEx; Aspen (CO); On-site; USD 29,000 - 36,000; Full time

Job summary

FedEx Office in Aspen, CO is seeking a Store Assistant Manager to lead a store business unit, ensuring a consistent and positive customer experience while supervising team members and daily operations. This role oversees production, retail, self-service, and shipping processes, coordinates payroll and POS closeouts, and assists the Store Manager with hiring and coaching to meet goals.

Strong communication, reliability, and the ability to work in a fast-paced environment are required; 1+ year

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Demonstrates consultative behaviors to ensure friendly, polite service is delivered to all customers.
• Evaluates efficiency and productivity of team members to improve customer experiences.
• Interviews job applicants and assists Store Manager with hiring.

Skills

Customer service

Supervisory experience

Team leadership

Communication

Education

High School diploma or equivalent

Tools

POS system

Job description

FedEx Office in Aspen, CO is seeking a Store Assistant Manager to lead a store business unit, ensuring a consistent and positive customer experience while supervising team members and daily operations. This role oversees production, retail, self-service, and shipping processes, coordinates payroll and POS closeouts, and assists the Store Manager with hiring and coaching to meet goals.

Strong communication, reliability, and the ability to work in a fast-paced environment are required; 1+ year