Store Lead & Customer Experience Coach

Men's Wearhouse; Sterling (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid time off for sick leave, vacation

Employee discount

Quarterly incentive program

Job summary

Men's Wearhouse in Sterling, VA is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and maintain store operations. This role requires active coaching, developing a high-energy selling environment, and managing duties as the manager on duty, including opening/closing with store keys.

You will help recruit, train, and align staff to deliver exceptional customer experiences.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and communication skills.
• Ability to train and develop store staff.
• Proficient with technology and POS systems.

Responsibilities

• Partner with Store Manager to lead store staff to achieve sales, service and operational goals.
• Coach and develop team to deliver high performance.
• Open and close the store as the manager on duty.
• Identify opportunities to drive sales and improve customer experience.

Skills

Retail experience

Leadership

Customer service

Communication

Training others

Tools

Microsoft Office

POS System

Video conferencing

Job description

Men's Wearhouse in Sterling, VA is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and maintain store operations. This role requires active coaching, developing a high-energy selling environment, and managing duties as the manager on duty, including opening/closing with store keys.

You will help recruit, train, and align staff to deliver exceptional customer experiences.