Retail Store Lead & Customer Service Coach

The Children's Place; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

The Children's Place in Tulsa, OK is seeking a Store Lead to support the Store Leadership Team. Responsibilities include cash-wrap, opening/closing procedures, and serving as Leader on Duty to drive customer satisfaction and store profitability.

Ideal candidates have 1–3 years of retail experience, strong communication skills, and the ability to coach and develop associates while maintaining brand standards.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of retail experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Assist in developing talent through coaching and training.
• Partner with Store Manager on performance conversations.
• Support training and development initiatives.
• Maintain positive work environment and provide feedback.
• Ensure excellent customer service on the sales floor.
• Participate in Leader on Duty program and payroll processing.

Education

High school diploma or equivalent

1-3 years retail experience

Job description

The Children's Place in Tulsa, OK is seeking a Store Lead to support the Store Leadership Team. Responsibilities include cash-wrap, opening/closing procedures, and serving as Leader on Duty to drive customer satisfaction and store profitability.

Ideal candidates have 1–3 years of retail experience, strong communication skills, and the ability to coach and develop associates while maintaining brand standards.