Store Lead: Coaching, Operations & Customer Experience

Men's Wearhouse; State College (Centre County); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401K with company match

Paid time off

Employee discount

Quarterly incentive program

Job summary

Men's Wearhouse is seeking a Store Lead in Centre County to partner with the Store Manager in coaching a sales-driven team. You will support daily operations, drive results, and ensure a high-quality customer experience while managing key tasks during your shift.

The role emphasizes developing staff, leveraging store reports, and maintaining an engaging, inclusive environment aligned with brand standards. Strong communication and leadership are essential.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance
• Execute to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions

Skills

Retail experience

Communication skills

Leadership

Training ability

Tools

Microsoft Office

Video conferencing

POS System

Job description

Men's Wearhouse is seeking a Store Lead in Centre County to partner with the Store Manager in coaching a sales-driven team. You will support daily operations, drive results, and ensure a high-quality customer experience while managing key tasks during your shift.

The role emphasizes developing staff, leveraging store reports, and maintaining an engaging, inclusive environment aligned with brand standards. Strong communication and leadership are essential.