Store Lead - Sales Coach & Operations Leader

Tailored Brands, Inc.; Pennsylvania; Híbrido; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

The Men's Wearhouse, LLC in Bala Cynwyd, PA is seeking a Store Lead to partner with the Store Manager in driving sales and delivering exceptional customer experiences.

You will coach the sales team, manage daily operations, and ensure stores meet service and branding standards. The role involves being on duty, opening/closing responsibilities, and promoting an inclusive, performance-driven environment.

Qualificações

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsabilidades

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partner with Store management to lead staff as manager on duty.
• Model company values and coach staff.
• Communicate priorities and sales driving information to staff.
• Assist in recruiting store staff and promote inclusivity.
• Support achievement of store business plans and goals.
• Leverage store reports to drive decisions.
• Identify performance opportunities and support development plans.
• Ensure proper staffing and execute store programs.
• Provide training on internal operations and directives.
• Lead regular store meetings and update staff on directives.
• Support branding initiatives and marketing directions.

Conhecimentos

Retail experience

Leadership

Communication

Staff training

POS familiarity

Ferramentas

POS System

Microsoft Office

Video conferencing

Descrição da oferta de emprego

The Men's Wearhouse, LLC in Bala Cynwyd, PA is seeking a Store Lead to partner with the Store Manager in driving sales and delivering exceptional customer experiences.

You will coach the sales team, manage daily operations, and ensure stores meet service and branding standards. The role involves being on duty, opening/closing responsibilities, and promoting an inclusive, performance-driven environment.