Store Lead: Coaching, Growth & Operations

Men's Wearhouse; York (York County); On-site; USD 38,000 - 52,000; Full time

Job summary

Men's Wearhouse is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and manage store operations when on duty. The role involves opening/closing with store keys, ensuring customer service excellence, and fostering an inclusive environment.

The candidate will coach, train, and develop staff, leverage store reports to drive performance, and maintain brand standards and operational discipline across daily tasks.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Self-motivated, results oriented, strategic thinker.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.

Responsibilities

• Lead store staff to achieve sales, service, and operational goals when assigned as the manager on duty.
• Coach and develop team members to improve performance and customer experience.
• Ensure staffing aligns with initiatives and daily operations.
• Support training on internal operational functions and company directives.
• Maintain brand standards and execute marketing initiatives per company direction.
• Foster an engaged and inclusive store environment with regular store meetings.

Skills

Retail or Sales experience

Leadership skills

Communication skills

Training and development

Problem-solving

Organizational skills

POS/tech proficiency

Tools

Microsoft Office

Video conferencing

POS System

Job description

Men's Wearhouse is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and manage store operations when on duty. The role involves opening/closing with store keys, ensuring customer service excellence, and fostering an inclusive environment.

The candidate will coach, train, and develop staff, leverage store reports to drive performance, and maintain brand standards and operational discipline across daily tasks.