Store Lead: Customer Experience & Team Coach

Tailored Brands, Inc.; York (York County); On-site; USD 42,000 - 54,000; Full time

Job summary

The Men's Wearhouse, LLC in York, PA is seeking a Store Lead to partner with the Store Manager to drive sales, customer service, and store operations. You will open and close the store on duty and coach team members to deliver an exceptional shopping experience.

This role focuses on staffing, brand standards, and using store reports to identify opportunities, while maintaining an engaging, inclusive environment and meeting performance goals.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong communication and interpersonal skills.
• Ability to coach and develop store staff.
• Proficient in technology systems and POS.
• Capable of standing/walking for long periods and lifting up to 50 lbs.

Responsibilities

• Lead store staff to meet sales, service, and operational goals.
• Coach and develop team to achieve targets and maintain store culture.
• Analyze store reports to drive business decisions.
• Assist in staffing and training to ensure readiness for initiatives.
• Maintain brand standards and execute merchandising and marketing directives.

Skills

Retail leadership

Customer service

Coaching

Communication

Problem solving

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse, LLC in York, PA is seeking a Store Lead to partner with the Store Manager to drive sales, customer service, and store operations. You will open and close the store on duty and coach team members to deliver an exceptional shopping experience.

This role focuses on staffing, brand standards, and using store reports to identify opportunities, while maintaining an engaging, inclusive environment and meeting performance goals.