Store Lead, Cannabis Retail & Customer Experience

Good Day Farm; New Orleans (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

Good Day Farm seeks a Lead to join our management team in New Orleans, guiding daily store operations, coaching staff, and delivering outstanding customer experiences in a fast-paced cannabis retail environment. You will lead staff training, manage inventory and cash procedures, ensure compliance with regulations, and build a culture of service, accuracy, and growth across multiple locations as needed.

The role requires hands-on leadership, effective communication, and a passion for cannabis

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong leadership, communication, and organizational skills.
• Strong written and verbal communication skills.

Responsibilities

• Leads and assists in training and development of staff; motivates the team to achieve goals.
• Sets leadership standards; upholds company values and ensures excellent customer experiences.
• Manages daily store operations, cash handling, and inventory processes to ensure accuracy and compliance.
• Builds customer relationships and drives loyalty through engagement and product knowledge.
• Partners with management on events, promotions, and performance metrics.

Skills

Cannabis knowledge

Leadership

Communication

Organizational skills

Cash handling

Tools

POS systems

Dutchie

METRC

Job description

Good Day Farm seeks a Lead to join our management team in New Orleans, guiding daily store operations, coaching staff, and delivering outstanding customer experiences in a fast-paced cannabis retail environment. You will lead staff training, manage inventory and cash procedures, ensure compliance with regulations, and build a culture of service, accuracy, and growth across multiple locations as needed.

The role requires hands-on leadership, effective communication, and a passion for cannabis