Cannabis Store Leader & Customer Experience Champion

NOLA Cannabis Co. Dispensary; Harvey (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

NOLA Cannabis Co. Dispensary is seeking a Store Lead who will drive performance, foster an inclusive culture, and ensure exceptional customer experiences across all touchpoints.

This hands-on leader will coach staff, manage daily operations, and champion compliance with cannabis regulations. The role emphasizes sales leadership, inventory control, and cash handling, with a focus on customer loyalty, team growth, and executing store initiatives across Louisianas multiple locations.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Familiarity with POS systems, Dutchie, METRC, or other cannabis-specific software preferred.
• Strong cash counting skills.
• Microsoft Suite experience.

Responsibilities

• Leads and supports staff development, daily huddles, and goal achievement.
• Promotes a positive, inclusive store culture and outstanding customer service.
• Manages inventory processes, reconciliation, and loss prevention.
• Oversees daily cash handling, till setup, deposits, and end-of-day procedures.
• Drives customer engagement, promotions, and upselling to grow loyalty.
• Ensures compliance with all cannabis regulations and store policies.

Skills

Leadership

Communication

Organizational skills

Cash handling

Tools

POS systems

Dutchie

METRC

Microsoft Suite

Job description

NOLA Cannabis Co. Dispensary is seeking a Store Lead who will drive performance, foster an inclusive culture, and ensure exceptional customer experiences across all touchpoints.

This hands-on leader will coach staff, manage daily operations, and champion compliance with cannabis regulations. The role emphasizes sales leadership, inventory control, and cash handling, with a focus on customer loyalty, team growth, and executing store initiatives across Louisianas multiple locations.