Cannabis Store Lead - Team, Ops & Customer Experience

Good Day Farm; Jefferson City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Good-Day-Farm in Jefferson City, MO is seeking a Lead who will drive store performance and foster an inclusive, customer‑centric culture. The role combines hands‑on leadership with operational know‑how and cannabis education to deliver exceptional experiences at every touchpoint.

You will lead daily store operations, manage inventory and cash processes, and develop staff to meet revenue targets while upholding regulatory compliance and company values.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Positive attitude and flexibility.

Responsibilities

• Leads and assists in training and development of staff and daily huddles.
• Sets leadership example; maintains uniform, timeliness, and customer-focused culture.
• Coaches staff and sets standards of success for team members.
• Supports inventory processes, reconciliation, and cash handling procedures.
• Manages daily store operations: opening/closing, till settings, cash deposits.
• Drives customer experience initiatives, upselling, and product knowledge development.
• Maintains store upkeep and coordinates maintenance needs.

Skills

Leadership

Communication

Organizational skills

Cash handling

Customer service

Cannabis knowledge

Regulatory compliance

Travel availability

Team motivation

Tools

Dutchie

METRC

POS systems

Microsoft Suite

Job description

Good-Day-Farm in Jefferson City, MO is seeking a Lead who will drive store performance and foster an inclusive, customer‑centric culture. The role combines hands‑on leadership with operational know‑how and cannabis education to deliver exceptional experiences at every touchpoint.

You will lead daily store operations, manage inventory and cash processes, and develop staff to meet revenue targets while upholding regulatory compliance and company values.