Store Lead: Brand Experience & Sales

URBN Urban Outfitters, Inc.; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Palm Beach, FL is seeking a Key Holder to supervise store operations and foster an engaging, brand-aligned environment that inspires both customers and teammates.

You will drive sales, exemplify FP's standards, and lead by example in service, product knowledge, and omni-channel execution, with a flexible schedule including nights, weekends, and holidays.

Qualifications

• Love for the FP brand
• Stands out as a leader
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Job description

URBN Urban Outfitters, Inc. in Palm Beach, FL is seeking a Key Holder to supervise store operations and foster an engaging, brand-aligned environment that inspires both customers and teammates.

You will drive sales, exemplify FP's standards, and lead by example in service, product knowledge, and omni-channel execution, with a flexible schedule including nights, weekends, and holidays.