Brand Experience Lead & Sales Coach

URBN Urban Outfitters, Inc.; Palm Springs (CA); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder to help supervise store operations and create an engaging customer experience in Palm Springs, CA. The role focuses on driving sales, brand messaging, and team development while supporting omni-channel processes and store standards.

Ideal candidates demonstrate leadership, teamwork, and a customer-first mindset, with the ability to work flexible hours including nights, weekends, and holidays in a busy retail environment.

Qualifications

• Love for the FP brand.
• Demonstrates leadership qualities.
• Team player with collaborative mindset.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Serve as a brand ambassador and drive engaging customer experiences.
• Lead selling initiatives through personalized service and styling.
• Deliver seamless omni-channel shopping by leveraging systems.
• Support store operations and maintain visual standards.

Skills

leadership

team player

customer service

flexible hours

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder to help supervise store operations and create an engaging customer experience in Palm Springs, CA. The role focuses on driving sales, brand messaging, and team development while supporting omni-channel processes and store standards.

Ideal candidates demonstrate leadership, teamwork, and a customer-first mindset, with the ability to work flexible hours including nights, weekends, and holidays in a busy retail environment.