Store Lead & Brand Ambassador

URBN Urban Outfitters, Inc.; Los Angeles (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder in Los Angeles to collaborate with store leadership, drive sales, and create an engaging customer experience across brand channels. You will empower the team, mentor Stylists, and ensure smooth daily operations while upholding FP’s standards.

The role requires strong leadership, flexibility to work nights and weekends, and a passion for the FP brand. Comprehensive perks and a focus on customer delight are provided.

Qualifications

• Love for the FP brand.
• Stands out as a leader.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Brand Experience: Acts as a brand ambassador and partners with the store leadership to create an engaging experience for FP customers.
• Leadership + Team Management: Manages the store environment, drives sales, and shares product knowledge and brand messaging with the Stylist team.
• Visual + Business Operations: Supports daily operations, shipment processing, restocking, and maintains FP visual standards for omni-channel orders.
• Communication + Relationships: Fosters an inclusive, open team culture and participates in daily meetings and communication.

Skills

Love for FP brand

Leadership

Team player

Flexible hours

Eagerness to learn

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder in Los Angeles to collaborate with store leadership, drive sales, and create an engaging customer experience across brand channels. You will empower the team, mentor Stylists, and ensure smooth daily operations while upholding FP’s standards.

The role requires strong leadership, flexibility to work nights and weekends, and a passion for the FP brand. Comprehensive perks and a focus on customer delight are provided.