Store Lead — Beverages & Service Champion

Nevada Fine Wine & Spirits LLC; Saint Petersburg (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PTO

Health care plans

401(k)

HSA

FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More seeks a dedicated Supervisor to back the management team in growing our store brand and delivering a best-in-class service experience. You will support operations and help build a sales and service culture, referring to the store management team as Supervisor.

The role emphasizes mentoring peers and upholding legal and safety standards. You will collaborate with the team to achieve KPIs, manage daily tasks, and ensure a welcoming, knowledgeable atmosphere for customers while

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting.
• Strong interpersonal skills and a team player mindset.

Responsibilities

• Support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example and resolving customer issues.
• Supervise team members and support their training and development in product knowledge and sales skills.
• Ensure adherence to alcohol sale laws and maintain a safe, compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Skills

Interpersonal skills

Team player

Customer service

Coaching peers

POS systems

Inventory software

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More seeks a dedicated Supervisor to back the management team in growing our store brand and delivering a best-in-class service experience. You will support operations and help build a sales and service culture, referring to the store management team as Supervisor.

The role emphasizes mentoring peers and upholding legal and safety standards. You will collaborate with the team to achieve KPIs, manage daily tasks, and ensure a welcoming, knowledgeable atmosphere for customers while