Store Keyholder & Experience Leader

Torrid; Dickson City (Lackawanna County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Associate discount

401K with company match

Tuition reimbursement

Job summary

Torrid in Dickson City, PA is seeking a Keyholder to support store management and deliver an outstanding shopping experience. You will help open/close the store, lead sales conversations, and ensure the store looks welcoming and on-brand.

The role requires leadership in a fast-paced fashion retail setting, ability to multitask, and a focus on customer connection. Expect a schedule including holidays, nights, and weekends with a team-driven culture and employee discounts.

Qualifications

• Previous specialty apparel retail management experience
• Ability to lead teams to success and drive sales performance
• Strong customer service and multitasking abilities
• Flexibility to adapt to changing fashion trends and schedules

Responsibilities

• Assist store management with opening and closing operations
• Lead by example to deliver exceptional customer experiences and sales
• Support merchandising strategies and maintain an inviting store environment
• Handle register functions and drive add-on sales
• Occasionally act as Manager on Duty when needed
• Work a flexible schedule including holidays, nights, and weekends

Skills

Retail management

Customer service

Merchandise knowledge

Job description

Torrid in Dickson City, PA is seeking a Keyholder to support store management and deliver an outstanding shopping experience. You will help open/close the store, lead sales conversations, and ensure the store looks welcoming and on-brand.

The role requires leadership in a fast-paced fashion retail setting, ability to multitask, and a focus on customer connection. Expect a schedule including holidays, nights, and weekends with a team-driven culture and employee discounts.