Store Keyholder & Customer Experience Leader

Torrid

Brandon (FL)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Associate discount 50%
401K with Company match
Tuition reimbursement

Job summary

Torrid in Brandon, FL is seeking a proactive Keyholder to support the store management team and ensure a top-notch shopping experience for customers. You will participate in opening/closing procedures, drive sales, and uphold brand standards to foster loyalty.

The role requires strong leadership and a customer-first mindset. Ideal candidates bring prior specialty retail management experience, a knack for multitasking in a fast-paced setting, and the ability to adapt to changing environments

Qualifications

  • Retail management experience required.
  • Proven ability to lead teams to success.
  • Proven sales performance.
  • Flexibility to adapt to changing priorities and schedules.

Responsibilities

  • In partnership with the management team, drive KPI achievement.
  • Set example through selling skills and customer service to build loyalty.
  • Assist in implementing merchandise strategies and maintain inviting store environment.
  • Handle register responsibilities and drive add-on sales.
  • Act as Manager on Duty when Store Management is out of the store.

Skills

Retail management
Leadership
Sales performance
Multitasking

Job description

Torrid in Brandon, FL is seeking a proactive Keyholder to support the store management team and ensure a top-notch shopping experience for customers. You will participate in opening/closing procedures, drive sales, and uphold brand standards to foster loyalty.

The role requires strong leadership and a customer-first mindset. Ideal candidates bring prior specialty retail management experience, a knack for multitasking in a fast-paced setting, and the ability to adapt to changing environments

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