Keyholder: Fashion Retail Leader & Customer Experience

Torrid; Pismo Beach (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Associate discount 50%

Discount coupon

Mental health resources

Sick time

Job summary

Torrid in California is seeking a proactive Keyholder to support store management and deliver an exceptional shopping experience. You will open and close the store, lead by example in selling and customer service, and help maintain a welcoming, organized environment that reflects Torrid's brand.

The role requires previous specialty retail management experience, flexibility to work holidays, nights and weekends, and a focus on fashion trends.

Qualifications

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success.
• Be fashioned focused and stay on top of current trends.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management

Customer service

Sales coaching

Job description

Torrid in California is seeking a proactive Keyholder to support store management and deliver an exceptional shopping experience. You will open and close the store, lead by example in selling and customer service, and help maintain a welcoming, organized environment that reflects Torrid's brand.

The role requires previous specialty retail management experience, flexibility to work holidays, nights and weekends, and a focus on fashion trends.