Store Key Holder: Lead Sales & Guest Experience

Bath & Body Works; Shelby Charter Township (MI); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

40% merchandise discount

Earned wage access (DailyPay)

Tuition assistance (Guild partnership)

Paid time off & parental leave

Family building benefits

Zusammenfassung

Bath & Body Works is seeking a diligent Key Holder to help drive sales through effective execution of store operations and customer-focused service. You will act as a front-line leader, guiding associates and delivering exceptional shopping experiences daily.

Applicants should have a high school diploma or equivalent, with strong communication and coaching skills, and availability for varied shifts. The role includes earning opportunities, benefits, and a 40% discount on products.

Qualifikationen

• Thrives in a customer-first retail environment.
• Able to coach and mentor associates.
• Experience delivering strong customer experiences.

Aufgaben

• Perform Manager on Duty duties to address customer experience, vendor relations, or maintenance.
• Provide feedback and recommendations to managers.
• Lead in-store customer experiences with selling behaviors and product knowledge.
• Display knowledge of product, policies, and store strategies.
• Set daily direction and goals for the shift.
• Open and close routines, including bank deposits, shipment receipts, and disseminating directives.
• Create connections with customers through needs discovery and personalized recommendations.
• Assist with floorset execution, window changes, visual presentation, and marketing placement.
• Maintain a safe, clean, and engaging store environment by following safety standards.
• Adhere to company values, policies, and procedures.

Kenntnisse

Customer service

Leadership

Sales experience

Communication skills

Coaching

Ausbildung

High school diploma or GED

Jobbeschreibung

Bath & Body Works is seeking a diligent Key Holder to help drive sales through effective execution of store operations and customer-focused service. You will act as a front-line leader, guiding associates and delivering exceptional shopping experiences daily.

Applicants should have a high school diploma or equivalent, with strong communication and coaching skills, and availability for varied shifts. The role includes earning opportunities, benefits, and a 40% discount on products.